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Hospitality Exteriors Limited Warranty

Bernhardt Hospitality (Company) will repair or replace, at its discretion and without charge to the original
purchaser, any product or part thereof which fails as the result of defects in material and workmanship, given
normal use and care, for a period of two (2) year, subject to the limitations set forth below. This limited warranty
shall only apply to products sold through the Company and does not include product sold through Bernhardt
Residential or Bernhardt Design.

Natural Materials
Certain products of the Company are made with a variety of materials found in nature. These include, but are not
limited to, various wood and plant species, stones and minerals, shells and certain animal by-products. The
Company warrants such materials to be free from defects in material and workmanship for a period of one (1) year
from date of shipment. However, certain changes in these materials over time are expected and are not
considered defects and are not covered by the limited warranty. For example,

Differences in grain character and color are naturally occurring variations and are not considered defects.

Highly figured veneers are taken from areas of the tree that grow in different directions. This natural characteristic
of the veneer causes tension and pulls the fiber of the wood, which can result in hairline cracks over time and are
not considered defects.

Natural color changes, variations, or movement in lumber or veneer products, and exposure to extreme
temperature changes and/or direct sunlight, may cause color and/or surface changes which are not considered
defects.

Fabrics/Leathers/Upholstery Materials
Certain products of the Company contain components that include fabrics, leathers, cushions and other filling
materials. The Company warrants such components to be free from defects in material and workmanship for a
period of one (1) year from date of shipment. However, the following are certain exceptions to this warranty:

Wrinkles, scratches, insect bites, healed scars and other natural markings or color variations that occur in certain
leathers are natural and are not considered defects.

Exposure to extreme temperature changes and/or direct sunlight, may cause color and/or surface changes that are
not considered defects.

Some fabrics are washed to achieve a more relaxed appearance and softer feel. Wrinkling, puckering and shade
variations are natural results of washing and should not be considered defects.

Finishes
Finishes which have been properly maintained and cleaned per the product’s instructions are warranted against
peeling, cracking or blistering for one (1) year from the date of initial shipment. Scratches, chips or abrasions
resulting from use are not covered by this warranty. Normal fading or stains resulting from spills are not covered
by this warranty.

Frames
The Company warrants wood, metal and woven frames against defects in materials and workmanship for two (2)
years from the date of initial shipment. Pitting and corrosion is a normal occurrence when metal is exposed to salt
air, sea spray, or airborne chemicals like chlorinated pool water and is not covered by this warranty. Components
such as chair feet are subject to wear and tear and are not considered part of the frame.

Motion Pieces
Motion pieces are warranted against defects in materials and workmanship for one (1) year from the date of initial
shipment.

Component Parts
Component parts such as bolts, wheels, and brackets are warranted against manufacturing defects for one (1) year
from the date of initial shipment. Any failures in stitching, zippers, sling rails, cording, buttons, cushion foam or
other areas of workmanship will likewise be warrantied for one (1) year.

 

This warranty does not cover misuse or abuse of product, including prolonged exposure to moisture, damages
resulting from user modification or alteration, attachments to a product, dramatic temperature changes or
humidity extremes, exposure to unusual conditions, improper cleaning materials or damages incurred by contact
with other products. The Company is not responsible for fit and appearance issues resulting from inconsistent
building conditions such as unleveled floors, weak walls and varying room dimensions. Any claims for defective
merchandise must be submitted in writing to Bernhardt Hospitality at the address below.

 

WARRANTY LIMITATIONS AND EXCLUSIONS

ANY AND ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY ON THIS PRODUCT, AND ON
THE PARTICULAR PORTION OR PART OF THE PRODUCT IN QUESTION. THE WARRANTY AND REMEDIES SET FORTH
ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESSED OR IMPLIED. IN NO EVENT
WILL THE COMPANY BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING INCIDENTAL OR CONSEQUENTIAL
DAMAGES, ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT.

Some states do not allow limitations on how long an implied warranty will last or the exclusion or limitation of
incidental or consequential damages or provide other specific legal rights, so the above limitation may not apply to
you.

BERNHARDT HOSPITALITY
P.O. BOX 740
LENOIR, NC 28645

EFFECTIVE 7/1/2021